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Getting Started In Operations

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Jonah Jonah - Director GTL

Joined: 11 Jul 2008
Location: Scotland Dunira
Posts: 68
  Quote John Quote  Post ReplyReply Direct Link To This Post Topic: Getting Started In Operations
    Posted: 26 Aug 2009 at 12:13am
When you start to implement TOC in an operations company you will be aware of the TOC focused five step process. Identify, Exploit, Subordinate, Elevate, Repeat (do not let inertia become the constraint of the system).

This and other things you read about TOC might lead you to expect to start the process by identifying the constraint directly. In fact the best starting point is usually to do a more tactical step: Control (limit) the input of work.

This will bring immediate benefits of speed, lower work in process, and free up capacity. It will also make it easier to identify if there is a bottleneck or a CCR. You will also probably find that On Time Performance improves. We pioneered this approach in 1990 at Carnaud Metalbox Closures Europe UK in Poole in Dorset (now Crown Cork) and it has now been taken up by the wider body of TOC experts.

The time gained will enable you to do a much better job of the implementation.

How much to control the input by depends on the ratio between the process time required to make a unit of production and the overall current Throughput Time (time between release and dispatch). Before jumping in take into consideration
  • the reliability of the process and product
  • the degree of volatility in demand
If you are in a project environment there is a similar starting action that will bring big benefits and enable you to proceed with a full implementation of critical chain more easily. Choking the release of projects will help to reduce bad multitasking and gain speed the completion of projects, reduce rework and increase the productivity of key resources.


Edited by John - 21 May 2010 at 6:42am
John Tripp
TOC Expert
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